About Us
Transforming Customer Experiences Around Globe
At Edex Digital, we specialize in elevating customer experiences globally. Our team of skilled professionals delivers 24/7 inbound support, multilingual assistance, and cost-effective solutions tailored to meet the needs of modern businesses. From call center services to end-to-end customer engagement, we ensure every interaction reflects excellence, efficiency, and care.
With a focus on innovation, reliability, and scalability, Edex Digital empowers companies to connect with their customers seamlessly and achieve measurable growth worldwide.
Get in touch with Edex Digital
এডেক্স ডিজিটাল প্রতিষ্ঠানকে দক্ষ ও বিশ্বস্ত গ্রাহক সেবা প্রদান করে, যেকোনো সময়
Vision
Mission
To elevate customer experiences globally by providing 24/7 inbound support, multilingual agents, and cost-effective solutions, empowering businesses to connect with their customers efficiently and professionally
To become a trusted global leader in digital customer support, delivering innovative, reliable, and scalable solutions that transform the way businesses engage with their clients worldwide
Core Objectives
Seamless Customer Support – Provide round-the-clock, high-quality inbound assistance.
Multilingual Services – Offer professional support in multiple languages to serve global clients.
Cost-Effective Solutions – Deliver scalable and affordable services without compromising quality.
Enhance Customer Experience – Ensure every interaction is efficient, personalized, and satisfying.
Empower Businesses – Help organizations grow by improving client communication and engagement.
Innovation & Technology – Continuously integrate modern tools and practices to optimize service delivery.
Our Expert Management
- All
- HR and Admin
- Sales and Marketing
- IT
- Corporate Governance
Global Customer Experiences With Our Expert Team
Transforming Customer Experiences Around Globe
Schedule a consultation with our experts
Core Services of Edex Digital
আমাদের সেবাসমূহ ট্যালেন্ট ম্যানেজমেন্টের প্রতিটি ধাপে আপনাকে নিশ্চিত সমাধান ও পেশাদার সহায়তা প্রদান করে।
24/7 Inbound Support
Round-the-clock assistance to handle customer queries efficiently
Multilingual Customer Service
Professional support in multiple languages for global clients
Call Center Solutions
Comprehensive call handling, ticketing, and customer engagement services
Cost-Effective Digital Support
Scalable, affordable solutions without compromising on quality
Current and Upcoming Events
চলমান ও আসন্ন ইভেন্ট সম্পর্কে জানতে আমাদের সাথেই থাকুন।
A week‑long celebration highlighting best practices in 24/7 customer support, including workshops, Q&A sessions, and live demos of our service capabilities
Global Support Week
An interactive event focused on multilingual communication skills, where team members train in language proficiency and cultural communication strategies
Multilingual Mastery Marathon
A networking event for current and prospective clients to explore Edex Digital’s services, meet our professional team, and learn how we elevate customer experiences
Client Connect Expo
A showcase of the latest digital tools and technologies integrated at Edex Digital to streamline workflows and improve customer engagement outcomes.
Tech & Tools Innovation Day
A Monthly News Letter by Edex Global Nexus
EDEX Digital
এডেক্স ডিজিটাল ব্যবসায়িক গ্রাহক সংযোগকে উন্নত করতে নির্ভরযোগ্য ও কার্যকর সেবা প্রদান করে
Contact Number
Address
H# 30, R# 20, B# K, Banani
Dhaka-1213, Bangladesh
